How comfortable are you interviewing in the office? Or should the question be: at what point will you feel comfortable interviewing in the office?
These are questions that must be asked. A lot of people seem to be squeamish about broaching the subject and that is totally understandable. No one wants to look like the bad guy and feel like they are forcing people into dangerous situations.
Now we are not saying that video interviewing needs to stop. They have kept people safe and have been so powerful for the continuity of business. Video interviews will always have a place and a purpose somewhere.
Now before we go on, no candidates or interviewers should feel pressured to do an interview face-to-face. This must be made clear and they must be given the choice of face-to-face or video. If a face-to-face interview happens, it must be located in a private space outside or in a very well-ventilated, spacious area indoors. The participants should be a few metres apart. Masks should be worn. Hand sanitiser should be freely available. Guidelines must be followed.
Now you may be asking why people should be interviewing face-to-face and the simple reason is because we are reaching a point where video interviews are not working as they should.
Being honest, there has always been something lacking in video interviews, and it wasn’t the bad connections or the dodgy webcams or audio trouble. It has been that they do not help you represent your company well enough to the candidate.
Candidates don’t really know about your company. They can look at your website and they can check your social media but they do not know how your business feels. They don’t know the vibe of the office. There is a big difference between how you represent your company digitally, and how your business is in real life.
What differentiates you from the other companies who are interviewing in the exact same way? Nothing. The disconnectedness of the situation feels universal. Whatever else you think about interviews, they are a performance, and if you can’t give a good performance, you will not impress. People have stopped switching on their cameras when chatting as the constant availability at work has led to a kind of webcam fatigue. And that is before we even talk about how tech issues can add an extra, unneeded layer of tension to the proceedings. Having a camera positioned above a computer screen can also lead to distractions, as some interviewers still check emails instead of giving their full attention, like they would be forced to if in a face-to-face.
Candidates are rejecting higher offers for reasons other than money. The same Covid-19 that kickstarted the necessity for video interviews has also sparked a reassessment of priorities. The marketplace has gone ballistic and everyone wants the top quality prospects but if it looks like you aren’t bothered or can’t differentiate yourself from any other company, they will choose another option. This only gets worse, the more specialised the candidate is.
The companies that will be most successful hiring new candidates will be the ones who get around video interviews somehow. Whatever form this takes, it will overtake video interviews through the sheer need for a deeper experience. We are human beings and we need these types of interactions to feel like we belong. Just because people are working from home, doesn’t mean they don’t long for connection. Would you take a job if you felt no connection to that company at all?
Curious about how Zenshin Talent can help your organisation? Contact us today for a no-strings conversation about your needs and our experience.